🔖Subscription Gifts FAQs (Purchased before February 21, 2025)

Where Do I Enter the Recipient’s Mailing Address?

If the subscription gift was purchased before February 21, 2025, the recipient will receive an email at the email address provided by the sender during checkout. This email will be sent on the notification date selected by the sender. They will recei

How Will the Gift Recipient Be Notified of Their Gifted Subscription?

The gift recipient will receive an email notification at the email address provided by the sender during checkout. This email will be sent on the notification date selected by the sender. The email will include:. A redemption link for the recipient t

What Happens After the Gift Recipient Receives the Notification Email?

Once the gift recipient receives the notification email, they will need to follow a few simple steps to activate their subscription. Open the Notification Email – The email will contain a redemption link. Enter the Mailing Address – The recipient wil

What If the Gift Recipient Has Questions or Issues Redeeming Their Gift Subscription?

If the gift recipient encounters any issues while redeeming their subscription, we’re here to help!. Didn’t Receive the Notification Email?. Check the spam or junk folder. If the email is still missing, contact us with:. The email address or order nu

When Will the First Letter Arrive?

The first letter is mailed within 5 business days after the recipient redeems their subscription and selects a start date. Mailed via USPS First Class Mail. Typically arrives within 7–10 business days (U.S.). International delivery can take up to 21

What If the Recipient Hasn’t Received Their First Letter Yet?

For subscription gifts purchased before February 21, 2025, the first letter is sent via USPS First Class Mail within 5 business days after the recipient redeems their subscription. U.S. Orders: Typically arrives within 7–10 business days after mailin

Can the Letters Be Tracked?

Letters are sent via USPS First Class Mail, which does not include tracking. This applies to both U.S. and international shipments. If you’d like confirmation of the mailing status, please reach out to us at [email protected], and we’ll be ha

How the History By Mail Gifting Process Works (Legacy)

If your gift subscription was purchased before February 21, 2025, it follows our legacy gifting process. For gift subscriptions purchased after February 21, 2025, the process is different. You can read more about the updated process here. On the date

🔖Trouble redeeming subscription gift.

Please email [email protected] with the gift recipient's physical mailing address, and we will manually activate the subscription gift.