To access and update your subscription details, follow these steps:. Go to Your Account Login. Enter the email address associated with your subscription. A one-time passcode (OTP) will be sent to your email or phone via SMS. Enter the OTP to access y
If you’re having trouble accessing your account, please contact us via chat or email at [email protected] with the following details:. Your shipping address (if applicable). The email address associated with the subscription (if available). Y
Changes made through your customer portal take effect immediately. However, if you update your shipping address on a mailing day, the letter may already be in transit to the old address. If your current month's letter is delivered to the old address,
For any additional updates or concerns, please email us at [email protected], and our team will be happy to assist you. ✔️ Your order number (if available)✔️ The email address associated with your subscription✔️ The recipient’s name and shipp
If you’re unsure which email was used for your subscription, email [email protected] and provide:. Your order number OR. Your shipping address. Our team will verify your details and assist you in accessing your account.
We understand that you may need to update your billing address, but due to our store provider Shopify’s policies, we are unable to make changes to the billing address after a purchase has been completed. No—billing correspondence is not sent to the b