🔖How long does it take for updates to reflect in my account?Updated 2 months ago

Updates Made Through Your Account

Changes made through your customer portal take effect immediately. However, if you update your shipping address on a mailing day, the letter may already be in transit to the old address.

If your current month's letter is delivered to the old address, please contact us at [email protected], and we will assist you.

Updates Requested via Email

If you request an update via email (such as a gift recipient name change), it may take 3–5 business days to process.

For urgent updates or assistance, feel free to chat with us or email us at [email protected].