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🔖Why Don’t I See My Orders or Subscriptions in My Account?

Non-Recurring Subscriptions and Past Orders

If you purchased a gift subscription or a one-time prepaid subscription, these won’t appear under “Active/Current Subscriptions” in your account. Instead, they will be listed under Past Orders because they are set to expire automatically and do not r

Recurring Subscriptions

Only active, auto-renewing subscriptions will appear under the Active/Current Subscriptions section in your account. These subscriptions renew automatically and incur renewal charges unless they are canceled.