If you cancel your subscription before it ends, the remaining letters will still be sent to you or the recipient as scheduled. If you prefer a refund for the unused portion, please email us at [email protected] to request one.
Refunds apply only to the unused portion of your subscription. Letters that have already been mailed are non-refundable. If you have additional questions or need assistance, we’re here to help! Just email us at [email protected]
If you or your gift recipient need to update the shipping address, there are a few ways to do so:. You can update the shipping address by:. Live Chat or Email: Contact us via live chat or email [email protected] with:. The new shipping addres
Updating your payment details is quick and easy. Just follow these steps:. Log in to Your Account. Visit this link. Enter the email address associated with your subscription. Receive a Verification Code. A one-time verification code will be sent to y