đź”–Where is my first letter?Updated 2 months ago
We mail the first letter within 5 business days after an order is placed. After that, all future letters are mailed mid-month each month.
đź“® Shipping Timelines
Within the U.S.:
Standard Free Shipping (USPS First Class Mail) – Typically arrives 7–10 business days after mailing.
Paid Shipping (USPS Ground Advantage) – Arrives in 2–5 business days after mailing. Tracking is only available for the first letter if this option was selected at checkout.
International Orders:
USPS First Class International Mail – Delivery may take up to 21 days, depending on the destination country’s postal system.
📆 Example Timeline
If you place an order on November 2, your first letter will be mailed by November 7. Estimated arrival times:
Within the U.S. (Free Shipping): November 14–17
Within the U.S. (Paid Shipping): November 9–13
International Orders: Arrival varies but can take up to 21 days
🚨 Possible Delays
During peak mailing seasons, such as the holidays, postal services may experience delays. If this happens, delivery times could extend up to 3 weeks. We appreciate your patience and expect these delays to be temporary.
đź“Ś Check Your Mailbox!
Our letters arrive in a standard envelope—please check your mail carefully.
đź’¬ Need Help?
If the expected delivery time has passed and you haven’t received your letter, please contact us via chat or email us at [email protected] with the following details:
✔️ Recipient’s name
✔️ Shipping address
✔️ Order number (if available)
We’ll be happy to assist you!